AI Receptionist for Law Firms
Never let a missed call become a missed client. Redova AI is a legal AI receptionist that answers your law firm's calls 24/7, captures prospective-client information, qualifies and routes inquiries based on your firm's criteria, helps book consultations, and follows up automatically — handling client communication and administrative work so your team can focus on practicing law.
Common Problems for Law Firms
Client communication is where many firms lose opportunities — and where Redova AI helps most.
Missed calls become missed clients
Many prospective clients call several firms and hire the one that answers first. When your lines go to voicemail after hours or during a busy day, that inquiry can quietly go elsewhere. Redova AI answers every call, 24/7.
Staff pulled away from client work
Intake calls, routine questions and scheduling requests interrupt lawyers and staff all day. Redova AI handles routine communication so your team spends its time on client work instead of phone tag.
Slow follow-up on new inquiries
Prospective clients expect a quick response. Redova AI captures their details immediately and can send automated SMS/email follow-ups so no inquiry sits unanswered.
Inconsistent client intake
Different team members collect different information. Redova AI asks the same structured intake questions on every call — name, contact details, matter type and an inquiry summary — and stores everything consistently.
After-hours and overflow coverage
Evenings, weekends and peak periods are exactly when many people first look for legal help. Redova AI covers those hours and busy stretches without hiring additional staff.
No visibility into missed opportunities
Voicemail and paper messages lose context. Every Redova AI conversation is captured with caller details, a summary and a transcript, saved to your CRM for your team to review.
How Redova AI helps law firms
Configured around your services, hours and workflows during setup.
- 24/7 law firm call answering, including after hours and weekends
- Legal lead capture for new-client inquiries
- Client intake support — name, contact details, matter type and inquiry summary
- Qualifying and routing inquiries based on firm-defined criteria
- Consultation requests and law firm appointment booking
- Answers to common questions about your practice, practice areas, hours and location
- Automated SMS/email follow-up with every prospective client
- Routing urgent or sensitive calls to attorneys or staff when appropriate
- Saving every inquiry and transcript to your CRM for your team
Redova AI never provides legal advice or replaces lawyers.
Key Features for Law Firms
A legal AI receptionist, an AI answering service for law firms and client-intake automation in one platform.
24/7 Answering
Professional call answering at any hour, so prospective clients always reach a helpful voice instead of voicemail.
Legal Lead Capture
Collects caller contact details, matter type and an inquiry summary on every call or website chat.
Qualification & Routing
Asks your firm's screening questions, then routes inquiries based on the criteria and rules you define.
Consultation Booking
Helps prospective clients request and schedule consultations where your booking calendar is configured.
Automated Follow-Up
Sends SMS/email follow-ups so inquiries keep moving while your team is in court or with clients.
CRM-Ready Records
Every inquiry, summary and transcript is saved to your CRM so nothing is lost between calls.
How Redova AI works for a law firm
- Step 1
Prospective client calls
Someone calls your firm — during office hours, in the evening or on a weekend.
- Step 2
AI answers
Redova AI answers promptly with a professional tone configured around your firm.
- Step 3
Captures intake details
It collects the caller's name, contact information, matter type and a summary of their inquiry.
- Step 4
Qualifies and routes
Based on the criteria and routing rules your firm defines, qualified inquiries go to the right attorney or staff member, and urgent or sensitive calls can be passed through when appropriate.
- Step 5
Books consultations
Where your booking calendar is configured, it helps schedule the consultation directly.
- Step 6
Follow-up and CRM
An automated SMS or email follow-up can be sent, and the inquiry, summary and transcript are stored in your CRM.
How law firms use Redova AI
From first call to booked consultation, every step is captured and followed up.
New-client intake
Collect contact details, matter type and a case summary from prospective clients before your team follows up.
Consultation scheduling
Let callers request and book consultations directly into your calendar when it is configured.
After-hours coverage
Capture evening and weekend inquiries with full details instead of losing them to voicemail.
Current-client messages
Take messages, answer common questions and route time-sensitive calls to the right person.
Overflow during busy periods
Handle call spikes during trials, filing deadlines or peak seasons without busy signals.
Referral and general inquiries
Answer questions about your practice areas, location and hours, and capture referrer details.
Law firm AI receptionist questions
Can an AI receptionist answer calls for a law firm?
Yes. Redova AI answers your firm's calls 24/7, greets callers professionally, answers common questions about your practice, and captures caller details. It is configured around your practice areas, hours and intake workflows during setup.
Does Redova AI give legal advice?
No. Redova AI never provides legal advice and does not replace lawyers. It handles client communication, intake support, scheduling, routing and administrative automation. Legal questions are routed to your attorneys or staff based on your rules.
How does it handle new-client inquiries?
Redova AI collects each prospective client's name, contact details, matter type and a summary of their inquiry, then stores the record in your CRM so your team can review it, run your standard intake checks and follow up.
Can it book consultations?
Yes. Where your booking calendar is configured, Redova AI can help prospective clients request and schedule consultations. Requests are always captured with the caller's details so your team can confirm them.
Can inquiries be routed to specific attorneys or staff?
Yes. You define the qualification questions and routing rules — for example, by practice area or urgency — and Redova AI routes inquiries accordingly, passing urgent or sensitive calls through when appropriate.
What happens to calls after hours or on weekends?
Redova AI works 24/7, so after-hours callers get a professional response instead of voicemail. It captures their details and inquiry, and your team sees everything the next business day.
How is client information handled?
Inquiries are stored in your CRM through your configured workflows, and Redova AI is set up around your firm's own policies during onboarding. Conversations can be reviewed with summaries and transcripts so your team stays in control of every interaction.
Redova AI works across customer-facing businesses.
Your Customers Are Calling.
Make Sure Someone Always Answers.
Discover how Redova AI can transform the way your business communicates.